Google play 中的卡巴斯基無法使用?

Kaspersky 產品的下載和更新目前在 Google Play 商店中暫時不可用。Kaspersky 正在調查該問題的具體原因,並探索可能的解決方案,以確保用戶能夠繼續從 Google Play 下載和更新其應用程序。對於因此造成的不便,我們深感歉意。

在我們努力恢復 Kaspersky 解決方案在 Google Play 上的可用性期間,用戶可以繼續從其他手機應用商店(包括 Galaxy Store、華為 AppGallery、小米 GetApps 等)下載和更新 Kaspersky 產品。每個商店提供的Kaspersky Android 產品範圍相同。瞭解更多有關 Kaspersky 產品在手機商店的資訊:如何在 Android 上下載 Kaspersky 應用程序。

 

相關問答:

為什麼卡巴斯基應用程式會從 Google 商店中刪除?

我們收到了 Google 發出的關於卡巴斯基開發者帳戶終止的通知,所有卡巴斯基應用程式都已從商店中刪除。卡巴斯基目前正在調查問題背後的情況,並積極與Google團隊溝通解決。

 

已經安裝的應用程式會發生什麼情況?

已安裝的應用程式將繼續運行,但新版本將無法使用。為了保護用戶的行動設備,我們建議從其他行動商店(包括 Galaxy Store、華為 AppGallery、小米 GetApps 等)下載 Android 版卡巴斯基應用程式。

在此處了解有關移動商店上的卡巴斯基產品的更多資訊:如何在 Android 上下載卡巴斯基應用程式

如果我繼續使用目前安裝的應用程序,我的設備是否仍受到保護?

您的裝置仍將受到保護,但其保護等級可能會受到限制。這是因為該應用程式沒有接收產品更新,而這對於保持效率、防禦最新威脅以及提供錯誤修復和新功能至關重要

 

卡巴斯基應用程式會再次/很快在 Google Play 上提供嗎? 

卡巴斯基目前正在調查該問題的相關情況,並探索潛在的解決方案,以確保卡巴斯基產品的用戶可以繼續從 Google Play 下載和更新其應用程式。

在我們努力恢復卡巴斯基解決方案在 Google Play 上的可用性的同時,用戶可以繼續從其他行動商店(包括 Galaxy Store、華為 AppGallery、小米 GetApps 等)安裝和更新卡巴斯基產品。每個商店提供的適用於 Android 的卡巴斯基產品範圍均相同。

在此處了解有關移動商店上的卡巴斯基產品的更多資訊:如何在 Android 上下載卡巴斯基應用程式

 

卡巴斯基應用程式會從 Apple 商店中刪除嗎?卡巴斯基 iOS 解決方案會發生什麼事?

iOS 版卡巴斯基應用程式繼續在 App Store 上提供。

 

 

(官方原文內容)

Kaspersky statement on unavailability of its products in Google Play 

How and when to use: on reactive base when answering to customers’ questions

The downloads and updates of Kaspersky products are temporarily unavailable on the Google Play store. Kaspersky is currently investigating the circumstances behind the issue and exploring potential solutions to ensure that users of its products can continue downloading and updating their applications from Google Play. We apologize for any inconvenience this may cause.

While we are working to restore the availability of Kaspersky solutions on Google Play, users can continue downloading and updating Kaspersky products from other mobile stores, including Galaxy Store, Huawei AppGallery, Xiaomi GetApps and others. The range of available Kaspersky products for Android is the same in each store. Learn more about Kaspersky products on mobile stores here: How to download Kaspersky applications on Android

FAQ

Why were Kaspersky apps deleted from the Google Store?

We received a notification from Google about the termination of Kaspersky’s developer account as a result of which all Kaspersky apps were removed from the store. Kaspersky is currently investigating the circumstances behind the issue and is actively communicating with the Google team to solve it.

 

What will happen with apps that are already installed?

Apps that are already installed will continue to function, but new versions will not be available. To keep users’ mobile devices protected we recommend downloading Kaspersky apps for Android from other mobile stores, including Galaxy Store, Huawei AppGallery, Xiaomi GetApps and others. Learn more about Kaspersky products on mobile stores here: How to download Kaspersky applications on Android
What should users do in this case?

B2C: To keep users’ mobile devices protected, we recommend enabling auto-updates of Kaspersky apps for Android via other mobile stores, including Galaxy Store, Huawei AppGallery, or Xiaomi GetApps, among others. We also recommend downloading Kaspersky products from other mobile stores. Read more here: How to download Kaspersky applications on Android

 

If I continue using the app that is currently installed, is my device still protected?

Your device will still be protected, but level of its protection may be limited. This is because the app is not receiving product updates, which are essential for maintaining efficiency, defending against the latest threats, and providing bug fixes and new features

 

Will Kaspersky apps be available in Google Play again/soon? 

Kaspersky is currently investigating the circumstances surrounding the issue and exploring potential solutions to ensure that users of Kaspersky products can continue downloading and updating their applications from Google Play.

While we are working to restore the availability of Kaspersky solutions at Google Play, users can continue installing and updating Kaspersky products from other mobile stores, including Galaxy Store, Huawei AppGallery, Xiaomi GetApps and others. The range of available Kaspersky products for Android is the same in each store. Learn more about Kaspersky products on mobile stores here: How to download Kaspersky applications on Android

 

Will Kaspersky apps be deleted from the Apple store? What will happen with Kaspersky solutions for iOS?

Kaspersky apps for iOS continue to be available on the App Store.

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